Shipping policy

At Kwocha, every order is carefully prepared to ensure it arrives in perfect condition.

Processing Time

• Orders are typically processed within 1–3 business days.
• During peak seasons, processing times may be slightly extended.

Shipping Times

• United States: 3–7 business days
• Canada: 5–10 business days
• International: 7–21 business days

Order Tracking

Once your order ships, you will receive a tracking number via email.

Customs & Duties

International orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the customer.

Lost or Delayed Packages

While we work with trusted shipping partners, delays may occasionally occur. Please contact us if your package has not arrived within the estimated timeframe.